RETURNING THE PINK PACK IS EASY
When you order from deha.it, your products will arrive in recycled and reusable packaging. Open the package, explore your new items, and then make an eco-conscious choice by returning the packaging to us for reuse.
- Fold the bag along the creases until it's the size of a letter, ready to be placed in any European mailbox, thanks to the prepaid shipping label included on each pack.
- Scan the QR code on the pack to locate the nearest mailbox—you'll find there are more than you might imagine!
- Once you've posted it, we'll take care of everything else: we'll thoroughly clean and sanitize the packaging, ensuring it's ready to bring new excitement with a fresh shipment.
Only very large orders will still be shipped in a recycled cardboard box.
Usa il Pink Pack per i tuoi resi
With the Pink Pack you can also make a return.
Here's how to do it:
- Request the return label from the Portal
- Enter the products to be returned in the Pink Pack
- Close the Pack, taking care to keep the MOVO tab inside the Pack
- Apply the return label and drop off the package at the drop-in center you selected